Where Can You Get an Electric Scooter Repair?

Where Can You Get an Electric Scooter Repair

No mechanical or electrical device can run forever without maintenance, and neither can electric scooters. Eventually, some malfunction will happen, and you will need to repair your scooter. But who to contact if a malfunction occurs and how common are breakdowns on an electric scooter? When buying, most models have a warranty of up to 2 years which is an extremely good thing. But you can’t always rely on the warranty. In this article we will describe which are the most common repairs when it comes to electric scooters and where you can fix them. So let’s start!

So Where Can You Get an Electric Scooter Repair? If your electric scooter breaks down and needs repair, the best, safest, and cheapest way is to check if you have a warranty and send it to an authorized service shop. If not, look for the nearest shop and take it in for repair. There is also a solution to try to fix the problem yourself, DIY.

Best Ways To Get Electric Scooter Repair

If you buy a new electric scooter, you should not have any breakdowns in the beginning, but after you cross a lot of miles on your scooter, breakdowns could start to occur and maintenance will be required. On average, every 550 miles (885 km) you need a repair. These are not some major breakdowns but are mostly tire changes or some kind of brake adjustment. Electric scooters repairs.

Here is a quick overview of the main options that you have:

  • Return to distributor
  • DIY Repair
  • PEV Repair Shops
  • Bike Repair Shops
  • Look For a Local Mechanic

1. Return to Distributor

If you bought an electric scooter from an authorized distributor, you will not have any problems with repairs. The reason for this is that the distributors are licensed to repair broken electric scooters if you have the warranty. Some electric scooters have a warranty that is valid for say 1 year for an electric battery while 2 years for all other parts on your scooter. If some malfunctions or problems cannot be solved, they will replace the entire electric scooter.

So depending on the policy, you can send back your electric scooter for repair. Therefore, before buying an electric scooter, it would definitely be advisable to check out the distributor’s policy and warranty information. This way you will be informed and know can you use the warranty for your scooter or not. If you buy your scooter overseas, you usually don’t get the warranty.

2. DIY Repair

If your electric scooter needs to be repaired, there are some break downs that even a beginner can fix with the help of Youtube and Google. But you should also be careful because if you start repairing a scooter and you have a warranty, you could lose it due to the not authorized to disassemble your scooter as long as it is under warranty.

You should also know that most premium scooters are not Do-it-yourself friendly, and cannot be repaired as easily as some other models. Every electric scooter consists of a lot of electronic components and chips and you have to be very careful  with it, because they can affect other parts around, and it can cause even more problems.

It is recommended that before you start fixing your scooter, you read the service manual to get acquainted with all the parts of your electric scooter. Also, look on Youtube to see if there is any tutorial that can help you solve the problem that you have. The most important thing is to diagnose the problem. If you are unfamiliar with the parts, you may damage your model and make the damage even greater.

3. Personal Electrical Vehicle (PEV) Repair Shops

Personal Electrical Vehicle (PEV) repair shops are very popular for mopeds as well as for electric scooters. They can be found in most urban areas and in many cities. If you want to check if there is an PEV repair shop near you, just google it. You might be surprised to learn that you live near a shop without even knowing it.

These shops have professional mechanics that can easily fix all the problems that you may have on your scooter. Keep in mind that PEV shops are more expensive, unlike some other places where you can repair your electric scooter. Most (though not all) PEV repair shops have an authorized repair license, so you will keep the warranty intact if your scooter needs to be repaired.

4. Bike Repair Shops

If you could not find any local electric scooter repair shop near you, look for the local bike shop. Today, more and more bike shops are also repairing electric scooters. Since electric bicycles have appeared on the market, more and more bike shops have them in their offer and they also maintain them.

Electric bikes are not much different from scooters and their repairs are very similar. So be sure to look for bike repair shops in your town and see if they can help you. It should be borne in mind that you may lose your warranty if you take your scooter in for repair, as they may not have an authorized repair license.

5. Look For a Local Mechanic

Look for someone who deals with electronics repair. Today on the Internet you have the opportunity to find people who specialize in various repairs, including electric scooters. No matter where you live you will find people who specialize in repairing electronic devices such as scooters.

The only downside to this is that you will lose the warranty if you have one, as any repair of a scooter without an authorized service technician affects the warranty. The advantage of these repairs is that they are much cheaper than going to a local shop.

Proper Maintenance Reduces Failures On Scooters

Maintaining an electric scooter is very important, both for your safety and for the scooter itself. If you have already bought an electric scooter, you need to take care of it and maintain it properly so that you have as few breakdowns on it as possible.

Therefore, it would be advisable to keep your scooter clean, to charge it regularly, and to store it in an enclosed space that is not cold so that the battery lasts as long as possible. Don’t go wild with your scooter, do not ride it on the grass, and avoid water to protect the components from moisture.

The Most Common Breakdowns in Electric Scooters

Sometimes it is only necessary to diagnose a malfunction on an electric scooter, and with very little knowledge and with the use of Google, you can repair the scooter yourself and thus save money. Therefore, here we will list the most common failures that occur with electric scooters. Also, if you are not sure if you can solve the problem, it’s best to take it to the repair shop.


Electric Scooter is Not Charging

1. Make Sure The Charger is Correct

Sometimes the problem may be in the faulty charger. To check if the charger is broken, plug the charger into the power outlet and into your electric scooter. If no light indicates that the charger is plugged in, there is a problem with the charger and it will most likely need to be replaced. If a light indication appears, then the problem is in the batteries themselves and probably the battery in the electric scooter has lost capacity or is damaged.

2. Check if There is some loose wires or connectors

Check the charger for any damage such as faulty connectors or loose wires. After a lot of use, it can happen that the connection on the charger breaks down.

Motor is Not Running

1. Check the Circuit Breaker or The Fuse

The problem could be in the fuse or in the circuit breaker. Check if the fuse is burned-out and remove it. If it is a circuit breaker, flip it and see if it will reset. If you are not sure how to do this properly, check out the youtube video tutorial.

2. Inspect The Motor

Check if there are some melted wires, connectors or other electrical components. If you notice that something has burned out, you need to replace it. You can do this by pushing and pulling all the wires and connectors to see if they are not loose or disconnected.

There can be cases where the engine will not work on an electric scooter where there is a braking system while the brake is engaged. Then it is necessary to disconnect the braking wire connector and see if the motor starts.

3. Battery Management System Has Failed

It can happen that BMS (Battery Management System) causes a problem with the engine because some batteries have died, so the BMS system is trying to balance it and it causes a malfunction on the BMS system. You will need to replace the BMS on your electric scooter and inspect the batteries. This needs to be given to someone who understands electric scooters.

Brakes On Electric Scooter Are Not Working

1. Problem With Disc Brakes

Electric scooters sometimes have a problem with the disc brakes. If you hear scraping sound from brakes, then you need to adjust the disc brakes. Another problem that can occur is that they know to loose over time. You need to tighten them by tightening the handbrake tension knob.

2. Check The Electronic brakes

Some electric scooters have electric brakes installed. If you have a problem or if you notice that your electronic brake is not working, try to see if there are any loose parts or wiring.


Electric scooters break down from time to time and it is normal that after a lot of miles you need to replace a part or fix something before you can use it again. In this article, we have described in detail the procedure for how you can repair your scooter with the best and cheapest solution. We also commented on the fact that regular maintenance is also essential to make your electric scooter last as long as possible. I hope we helped you and if you have any additional questions feel free to write below.

Mario Poljak

I'm the co-owner of ElectricScooterReport. I have been passionate about Scooters since I was a boy. I will bring you experience, expertise and knowledge in this new industry which I have gained over the last couple of years.

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